Shipping policy
SelfLuv Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with SelfLuv! Below is our shipping policy to ensure a smooth delivery experience.
1. Processing Time
- Orders are processed within 3-4 business days (excluding weekends and holidays).
- During high-demand periods (such as new drops or sales), processing times may be slightly longer.
2. Shipping Times & Costs
- Standard Shipping: Estimated delivery in 5-7 business days.
- Expedited Shipping (if available): Estimated delivery in 2 business days.
- Shipping costs are calculated at checkout based on your location.
3. Tracking Your Order
- Once your order ships, you’ll receive a confirmation email with a tracking number.
- Please allow 24-48 hours for tracking updates to appear.
4. Lost, Stolen, or Delayed Packages
- SelfLuv is not responsible for lost, stolen, or delayed packages once they are shipped.
- If you experience an issue, please contact the shipping carrier directly.
- If your package is marked as delivered but you haven’t received it, check with neighbors or your local post office before reaching out.
5. Incorrect Address & Order Issues
- Customers are responsible for providing the correct shipping address at checkout.
- If an order is returned due to an incorrect address, the customer will need to cover re-shipping costs.
6. International Shipping (If applicable)
- International orders may be subject to customs fees, duties, or taxes, which are the buyer’s responsibility.
- Delivery times may vary based on customs processing in your country.
For any shipping-related questions, contact us at selfluvusa@gmail.com.
Thank you for supporting SelfLuv!