Shipping policy

SelfLuv Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with SelfLuv! Below is our shipping policy to ensure a smooth delivery experience.

1. Processing Time

  • Orders are processed within 3-4 business days (excluding weekends and holidays).
  • During high-demand periods (such as new drops or sales), processing times may be slightly longer.

2. Shipping Times & Costs

  • Standard Shipping: Estimated delivery in 5-7 business days.
  • Expedited Shipping (if available): Estimated delivery in 2 business days.
  • Shipping costs are calculated at checkout based on your location.

3. Tracking Your Order

  • Once your order ships, you’ll receive a confirmation email with a tracking number.
  • Please allow 24-48 hours for tracking updates to appear.

4. Lost, Stolen, or Delayed Packages

  • SelfLuv is not responsible for lost, stolen, or delayed packages once they are shipped.
  • If you experience an issue, please contact the shipping carrier directly.
  • If your package is marked as delivered but you haven’t received it, check with neighbors or your local post office before reaching out.

5. Incorrect Address & Order Issues

  • Customers are responsible for providing the correct shipping address at checkout.
  • If an order is returned due to an incorrect address, the customer will need to cover re-shipping costs.

6. International Shipping (If applicable)

  • International orders may be subject to customs fees, duties, or taxes, which are the buyer’s responsibility.
  • Delivery times may vary based on customs processing in your country.

For any shipping-related questions, contact us at selfluvusa@gmail.com.

Thank you for supporting SelfLuv!